Technical Support Specialist

As a Technical Support Specialist, I've configured and repaired Windows, Linux and MacOS systems, and have proudly maintained a 100% resolution rate. I have built several client-tailored personal computers, and have provided technical support for each of my clients. My experience as a freelance support specialist includes but is not limited to the following:

Support via Phone, Remote Desktop Protocol
(TeamViewer, Quick Assist, AnyDesk), and in person.

Hardware troubleshooting, component replacement, system optimization.

Basic hardware repair (Fixing bent pins, GPU thermalpad replacement, laptop screen replacement)

Disk drive cloning and imaging

Driver management, UEFI/BIOS configurations, ROM flashing, manual overclocking

Custom personal computer builds (above image)

Technical support is a career and hobby I deeply enjoy.